Privacy Statement

We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information. This is central to our values as an organisation. We want you to feel confident about how any personal information you share will be looked after or used.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

We will only collect, process and store information about you that we have openly collected from you or with your consent i.e. your IP address, the pages accessed, the date, the time and further information volunteered by you. We will analyse website data to improve regularly the value of the materials available online. We may also use the contact details you volunteer to keep you updated on the activities of the Synergi Collaborative Centre and its partners.


Our privacy principles

We will only use your personal information if you have previously given us consent to do so.

We will keep you up to date with our work, current developments, useful resources and news from our partners and wider networks.

We will make it easy for you to inform us how you would like us to communicate with you, including how to opt out from future communications.

We will never release your information to organisations outside of Synergi Collaborative Centre for marketing purposes.

We will respect all requests for anonymity when dealing with sensitive topics and people who are at risk.

We take all reasonable care to safeguard your personal information through security policies and secure business processes.


Collecting personal information

We may collect, store and use the following kinds of personal information:

Demographic information for Equalities Monitoring, such as disability, gender, ethnicity, sexuality.

Your personal health and experiences for projects, research and consultations; however, you can decide to retain your anonymity.

Any other personal information you choose to send us.

We may also track which pages users visit via Google Analytics (see our Cookies policy). This information may be used to make improvements to our website. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our websites.

We may collect personal information from you when you:

Register as a Synergi Network member or for our eNewsletter;

Participate in a project or programme facilitated by us;

Contact us or become involved with us in another way.


Using personal information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information to:

Keep you informed about our activities, including through our eNewsletter;

Process and respond to requests, enquiries and complaints that we receive from you;

Analyse the personal information we collect so we can better understand our members and supporters, their preferences, needs and important trends;

Administer our website and activities;

Update and maintain our records or for auditing purpose;

Keep our website secure and prevent fraud;

Meet any statutory or regulatory compliance.

Your personal information and details of enquiries received are stored on a secure database for no longer than is necessary for the purposes of its use.

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.


Data protection and user rights

The Synergi Collaborative Centre processes personal data in compliance with the Data Protection Act 1998. The information, including personal data, which you provide, will not be used for any additional purposes or disclosed to any third parties without your permission, except where this is otherwise required by law.


International data transfers

The Synergi Collaborative Centre does not operate in any areas which do not have data protection laws equivalent to those in force in the European Economic Area.

Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.



We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.


Third party websites

Our website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties.



Our website uses cookies. Cookies let websites recognise your device, so that the sites can work, or work better, and also gather information about how you use the site. A cookie, by itself, can’t be used to identify you. For more information, please see our Cookies policy.


Our details

This website is owned and operated by Queen Mary University of London.

Our registered office is Synergi Collaborative Centre, c/o Queen Mary University of London, Centre for Psychiatry, Barts and the London School of Medicine and Denistry, Queen Mary University of London, Old Anatomy Building, Charterhouse Square, London EC1M 6QB

You can contact us:

By post, using the postal address given above

By telephone: on 020 3176 5646

By email: